An existing customer on channel
Hotel needs to contact their account manager. they will provide the necessary credentials and hotel number.
A new customer on channel
Hotel needs to contact 101hotels to sign a contract. They also need to mention they want to connect to channel manager.
Example switch email
Subject: Connect hotel XXX to 101Hotels for SmartHOTEL Channel Manager
Dear 101Hotels team,
Can you please activate the following property on XML for 101Hotels:
101Hotels Property ID:
1 or 2 days