General.

General details
Customer support: amadeus-hospitality.com/contact/

Website: https://www.amadeus-hospitality.com/

Switch.

When a property would like to have a connection between Amadeus & SmartHOTEL, SmartHOTEL needs to reach out to Amadeus to request the connection. The hotel needs to have a contract with Amadeus.

Credentials.

Only the pincode (hotel id) is required. This can be provided by Amadeus. Amadeus will require the Whitelabel ID of the property

Mapping.

Mapping only needs to be done in the standard column and all possible occupancies will be sent.

Multiple rates & multiple room types are supported

Useful Info.

Reservations

Amadeus does not provide modifications at all

For multi-room reservations they will be delivered as separate reservations

Errors.