An existing customer on channel
An activation request has to be sent to Bookit. When sending the request, please provide the channel manager (MCM, SHO etc), the Bookit hotel ID and the date of activation (if not immediate). After this Bookit will coordinate with the hotel to get an XML agreement signed by the hotel. When this has been signed Bookit will send credentials.
A new customer on channel
The hotel needs to contact Bookit. From there the web services team will pick up the request and contact the channel manager if desired.
Example switch email to OTA
Subject: Connect hotel XXX to Bookit for SmartHOTEL Channel Manager
Can you please activate the following property on XML for Bookit:
Bookit Property ID:
XML user: smart
Switches are done very quickly, however, when scheduled the date is confirmed.