Hostelling International distinguishes between Dorms & private rooms.
In dorms, individual beds can be booked and private rooms can only be booked as room.
In SmartHOTEL you see internal mapping. You can only map 1 rate code per room code. Hostelling International does not work with rate codes (only room codes), so all reservations are automatically delivered to the mapped rate code under a roomcode.
Ensure the capacity matches in the following places:
SmartHOTEL room set up
SmartHOTEL mapping settings
Hostelling International extranet
Besides the usual mapping in SmartHOTEL, mapping needs to be done at the Hostelling International extranet
- Click on products
- Click on the MyHostelREf
- Tick the interface box and fill in the room id from SmartHOTEL under Interface id