General.

General details
Office address: Bridge House, St. Clement Street
Postal code: TR1 1ER
City: Truro
Country: United Kingdom
Telephone number: +44 1872 261 100
Customer support: +44 1872 261 100

Website: http://hoteldirect.co.uk
Extranet: http://www.hotelextranet.co.uk
Extranet help: -

Switch.

An existing customer on channel

Hotel contacts Hotel Direct and requests a connection with channel manager.

Either the hotel or Hotel Direct will contact SmartHOTELwith the necessary login details.

A new customer on channel

The hotel can sign up via http://www.hotelextranet.co.uk/add-your-hotel.htm fill out the form and HotelDirect will contact the hotel. The Hotel needs to ask for a connection with the channel manager SmartHOTEL.

Timeframe

1 or 2 days

Credentials.

Example

Who provides what

The PIN codes is the property establishment ID. This can be found in the right upper corner of the Hotel Direct extranet.

The Username and Password is the same for the hotel login

Mapping.

Rooms

No occupancy based pricing is supported.

Rates

No multiple rates are supported. For multiple rates you need to work with virtual room types. (see example below).

Mapping

Useful Info.

Bookable until?

End of the next year

How far in advance can data be sent?

End of the next year

Reservations Pick up/ Push cycle?

Reservations are pushed to channel manager by HotelDirect

Other (1 way, 2 nights only, packages etc)

Limitations

MinLOS restrictions are not visible on the extranet

Errors.

<Error>4</Error>

This error usually returns when the username and password are incorrect.  The username and password are needed in the XML message.