For Hotwire you can load multiple room types, however, usually, the Run-of-house room type is activated and also has to be there. This ROH room type cannot be taken out!
In case extra room types are desired, the bed type program needs to be activated by Hotwire. Please ensure the hotel sends a request to the Hotel Help team in case they want this activated.
Commission values are set at runtime by Hotwire. The hotel will not know what their commission percentage will be.
A nett rate has to be sent to Hotwire. This means excluding Mark up/ commission and depending on the setting of Hotwire including or excluding tax. This VAT setting can be adjusted on the Hotwire extranet:
Pick up/ Push cycle
Reservations are being pulled every 15 minutes.
Credit card information?
Credit card information is provided. The credit card number provided is a single use number. Hotwire will charge the guest credit card and the hotel can charge the single-use card from Hotwire. ! Important: Prepaid reservations only! Hotwire provides single-use credit card numbers.
A guest can book a room 330 days upfront on Hotwire
The inventory may be loaded 15 months in advance. The rates can be loaded for a year.
Open - close (checkbox “sold out” on Hotwire extranet)
Minimum length stay
Closed to Arrival
Closed to Departure (not visible on the extranet)