Add the rate in OPERA
In OPERA CONFIGURATION > RATE MANAGEMENT > RATE CLASSIFICATIONS > RATE CODES
Create a new rate code, or edit an existing rate code that you would like to sell via myfidelio.net.
On the rate header, ensure that the following settings are complete:
To enable you to synchronize the rate code to myfidelio.net you next need to add an OXI conversion on the rate code.
To enter the OXI conversion, click on OXI:
Click on the drop down box for “interface ID” and choose MYFIDELIO. In the External Value enter the OPERA rate code.
Now you are ready to trigger the rate code to be sent to myfidelio.net. This is called “resyncing” the rate code.
Click on RESYNC
Put X next to MYFIDELIO and click on OK
You will see this message, telling you that the rate has been sent to myfidelio.
Once you have resynced the rate to myfidelio.net, you should ensure that the rate code has loaded successfully in myfidelio.net.
Once logged in to myfidelio.net, go to the rates screen and search using the myfidelio.net rate code that you used for the OXI conversion:
Add the Rate in SmartHOTEL
Please contact your SmartHOTEL support team and ask them to set up the new rate for you. Alternatively, if you have permission, you can add the new rate yourself by following this guide.
Provide the team the following information:
- Rate Code
- Rate Description
- Rate Type
- Base Rate: Calculated rates will be calculated from the Base rate
- Default: This is the standard setting for a rate code
- Calculated: This rate will be derived from the Base Rate
- No R&A update: This rate will not send any rate or restriction messages to an OTA.
Once the team has confirmed it's been created you will need to log a ticket with Oracle support and ask them to distribute the rate to SmartHOTEL and send restrictions and rates (only if the rate is Base or Default)
Upon confirmation, check the rate is updated in SmartHOTEL.
Add the rate in your Booking Site
Please set up the rate yourself in the required booking site.
Map the Rate
Once all the above steps have been followed you can ask your SmartHOTEL Support team to map the rate and refresh it to the booking site. It is the hotels responsibility to check the booking site afterwards for any discrepancies.