An existing customer on channel
Please request the connection at Specialhotels via email or phone. Specialhotels will forward the requested information to the channel manager.
A new customer on channel
Please contact Specialhotels, they will arrange all data from the hotel. Thereafter a channel manager connection can be requested. Specialhotels will forward the information to the channel manager.
Example switch email
Subject: Connect hotel XXX to Specialhotels XML for SmartHOTEL / Micros Channel Manager
Dear Specialhotels team,
Can you please activate the following property on XML for Specialhotels:
Specialhotels Property ID:
Channel Manager: SmartHOTEL
Kindly we would like to ask you to confirm when the XML connection is ready.