An existing customer on channel
1. SmartHOTEL reaches out to the distribution team and asks for the property to be enabled.
2. Tablet will enable the property as well as provide the hotel’s Tablet Hotel Code. Tablet will also confirm what Room Type Codes and Rate Plan Codes we have listed on our side.
3. SmartHOTEL will map the property and inform Tablet when ARI is sent.
A new customer on channel
Hotels are selected by Tablet.
Example switch email
Subject: Connect hotel XXX to Tablet Hotels for SmartHOTEL Channel Manager /Micros Channel Manager*
Dear Tablet distribution team,
Can you please activate the following property on XML for Tablet Hotels.:
Tablet Property ID:
Can you confirm when the XML connection is ready?
A few days