An existing customer on channel
A hotel should request a channel manager connection via the Travelline support team or at their own support manager at Travelline.
A new customer on channel
Please contact the sales team at Travelline to sign up.
Example switch email
Subject: Connect hotel XXX to Travelline for SmartHOTEL
Can you please activate the following property on XML for XXX Travelline
Travelline Property ID:
Can you confirm when the XML connection is ready?
Depending on the contracts which need to be signed and the required training, the switch is done in approximately 1 week.