General.
General details
Office address: Dittrichring 18-20
Postal code: 04109
City: Leipzig
Country: Germany
Telephone number: +49 341 650 500
Customer support: +49 341 650 500
Email: info@unister-gmbh.de
Website: http://www.hotelreservierung.de, http://www.ab-in-den-urlaub.de, http://www.kurz-mal-weg.de, http://kurz-mal-weg.at
Extranet: http://ultranet.hotelreservation.com
Extranet help: http://ultranet.hotelreservation.com/admin/index/help
Specified contact details
Always email to:
Support extranet: service@ultranet.hotelreservation.com
Development / API Support: channelmanagement@unister-gmbh.de
Sales / Product management: service@ultranet.hotelreservation.com
Switch.
An existing customer on channel
Local office should contact Unister to activate the hotel
A new customer on channel
Hotel can register at http://ultranet.hotelreservation.com/user/register/index and the hotel can select their channel manager while registering. As soon as registration is complete, the local office can set up the connection.
Example switch email
To: service@ultranet.hotelreservation.com
Subject: Connect hotel XXX to Unister XML for SmartHOTEL Channel Manager /Micros Channel Manager*
Dear Unister Support team,
Can you please activate the following property on XML for Unister:
Property name:
Property city:
Property country:
Unister Property ID:
Can you confirm when the XML connection is ready?
Regards
Timeframe
1 or 2 days
Credentials.
The hotel ID needs to be set as pin code in the Credentials tab.
Who provides what
The hotel ID needs to be set up in the PIN Code field. The Hotel ID can be found by logging in to the extranet. In front of the hotel name.
Mapping.
Rooms
No occupancy based pricing is supported. Multiple rooms are supported.
Rates
Breakfast types need to be set up. Multiple rate types are supported.
Mapping
Arrangements will be marked with an A in front of the rate code.
Useful Info.
Bookable until?
1 year ahead
How far in advance can data be sent?
1 year ahead
Reservations Pick up/ Push cycle?
Reservations are picked up every 10 minutes
Arrangements
For arrangements, only availability and close/open messages will be sent and accepted by to Unister. The arrangements will be shown on Kurz-mal-weg.de/at. Arrangements are shown in the mapping screen with an ‘A’ in front of the code.
Restrictions
Open/Close and CTA/CTD are stored in one database field. Therefore these restrictions cannot be set in combination with each other and will overwrite each other.