General.
General details
Office address: Burkheimer Str. 3
Postal code: 79111
City: Freiburg
Country: Germany
Telephone number: +49 761 600 6856 0
Website: https://www.viato.net/
Extranet: https://cmm3.cm
Switch.
An existing or new customer on channel
SmartHOTEL has to request the connection (for R&A as reservation delivery) via info@viato.travel.
Viato will provide SmartHOTEL with with:
- requestor id / contract id
- property id
Credentials.
Who provides what?
The connection can be requested via email to Viato. Viato will provide the channel manager with the information needed in order to make a connection.
- requestor id / contract id need to be filled in at XML password
- property id need to be filled in at pincode
- XML username does not have to be filled in
Mapping.
- Check per connection how the hotel would like to have everything connected.
- Scenario 1:
Only the main rate has to be mapped. This rate has the same name & id as the room. Other rates will be set up as derived rates on Viato side but they deliver all reservations on the main rate code. - Scenario 2:
Connect all rates which need to be managed from the channel manager. In that case Viato has to change the set up on their side as well.
- Scenario 1:
- After activation and refresh send a quick notification to info@viato.travel to inform them the connection is up and running.