Day of arrival
How far in advance can data be sent?
Four years in advance, but will only be visible in the back office
Credit Card details
No credit card details are visible, at the booking site it isn’t requested either.
A reservation can be put on hold by Voordeeluitjes before it will be pushed to SmartHOTEL. This can happen, for example, because the guest places a special request which has to be checked by the service centre of Voordeeluitjes.
In some cases, it can happen that the reservation is then pushed to SmartHOTEL more than 24 hours after the actual book date. Therefore those Reservations cannot be picked up by the PMS anymore but will be sent by failover e-mail to the hotel right away
One room code can be mapped to multiple rooms in the channel manager
9 out of 10 times the rates do not need to be filled in since they have a set rate in the extranet of the OTA. When sending the rates, they won’t be overwritten. When the property agreed with Voordeeluitjes that prices will be sent from the channel manager, please note that the prices need to be entered per person per package.
Only the standard use column needs to be mapped.
Voordeeluitjes is specialized in packages. They seldom sell ‘’standard’’