General.

General details
Office address: Laan van Meerdervoort 50
Postal code: 2517 AM
City: Den Haag
Country: Netherlands
Telephone number: +31 70 313 11 00
Customer support: +31 70 313 11 28

Website: www.worldmeetings.nl
Extranet: http://cms.worldmeetings.nl/

Switch.

An existing customer on channel

XML connection has to be enabled by World Meetings and they will provide the XML credentials upon request. There is a third party which provides these credentials so please request them on time. No Pincode is needed.

Contact takes only place between the channel manager and Worldmeetings. The reason is that direct action is needed from the moment the xml credentials are switched and provided. From that moment all reservation will immediately flow via the channel manager connection.

A new customer on channel

Contact the Worldmeetings sales department.

Example switch email


Subject: Connect hotel XXX to Worldmeetings XML for SmartHOTEL Channel Manager /Micros Channel Manager*

Dear Worldmeetings Support team,

Can you please activate the following property on XML for Worldmeetings:

Property name:
Propery city:
Property country:
Worldmeetings Property ID:

Can you confirm when the XML connection is ready?

Regards

Timeframe

24- 48 hours

Credentials.

Who provides what

Worldmeetings send the username and password for the xml connection to SmartHotel. Those are not the credentials for the extranet. The PIN is not required

Mapping.

Rooms

No occupancy based pricing is supported.

Multiple rooms are supported.

Please be aware that all rooms which have been used on World Meetings will remain visible in the mapping screen, even though these are not actively used anymore.  These rooms cannot be removed or hidden so the hotels needs to indicate precisely which rooms they would like to connect.

Rates

Worldmeetings works with contracted rates with a maximum. Only BAR rates until the maximum rate will be accepted.

Mapping

Useful Info.

Rooms

Multiple room types can be set up

Rates

One rate code only

Restrictions

Open/close only.  Worldmeetings can only close days, but no rates, however since there is only 1 rate code this will work fine.

Credit card

Credit card information is provided via the XML

Reservations

Billing instructions provided in the comment field as well as the second guest name.  Please be aware that all rooms which have been used on World Meetings will remain visible in the mapping screen, even though these are not actively used anymore. These rooms cannot be removed or hidden so the hotels needs to indicate precisely which rooms they would like to connect.

How far in advance can data be sent

The end of the current year.

How far in advance is the hotel bookable

No limit

Pick Up / Push Cycle

SmartHOTEL will pick up the reservation from Worldmeetings.

Errors.