General.
General details
Office address: Nieuwe Looiersdwarsstraat 9
Postal code: 1017 TZ
City: Amsterdam
Country: Netherlands
Telephone number: +31 20 625 2931
Customer support: +31 20 625 2931
Website: https://www.zoweg.nl/
Extranet: http://www.zoweg.nl/clientoffice/
Switch.
An existing customer on channel
Send email in order to request the XML login and password.
A new customer on channel
First, a contract agreement needs to be signed with Zoweg.nl. Afterwards, an XML connection can be requested via email.
Example switch email
Subject: Connect hotel XXX to Zoweg.nl XML for SmartHOTEL Channel Manager /Micros Channel Manager*
Dear Zoweg.nl Support team,
Can you please activate the following property on XML for Zoweg.nl:
Property name:
Property city:
Property country:
Zoweg.nl Property ID:
Can you confirm when the XML connection is ready?
Regards
Timeframe
1 work day
Credentials.
Who provides what
Zoweg.nl provides you with the username, password and Hotel ID.
Mapping.
Rooms
Multiple room types are supported.
No occupancy based pricing is supported.
Rates
Rates are per day, meaning that 2 days on Zoweg is actually 1 night.
If package for multiple nights, setup a package in the room settings (doesn't need to be a virtual room).
If you wish to map multiple rates, you need to work with virtual room types.
Mapping
Mapping only needs to be done in the standard column.
Useful Info.
Rooms
Multiple room types can be set up
Rates
Only one rate code, but SmartHOTEL can configure additional rates as virtual rooms
Rates are per day, meaning that 2 days on Zoweg is actually 1 night.
If a package for multiple nights, set up a package in the room settings (doesn't need to be a virtual room).
If we are sending package pricing, Zoweg read this as per person, per package.
Example: Day 1 = 100, Day 2 = 150. As a 2 night package we send 250.00. Zoweg will advertise this as 250.00 per person for a 2 night package.
If we send Standard pricing, Zoweg read this again as per person, per package, based on the arrival date
Example: Day 1 = 100, Day 2 = 150. As Standard pricing, Zoweg will advertise this as 100.00 per person for a 2 night package as they only apply the arrival date price.
Therefore, if the hotel wants to advertise the correct pricing in Zoweg, they need to load a per person, per night price in the channel manager and we will send that as package pricing
Restrictions
Open/Close, MinLOS
How long in advance can data be sent
Unlimited
How long in advance is the hotel bookable
Unlimited
Reservation pickup cycle
Reservations are being picked up
Reservations
Modifications and cancellations are not supported via the interface
Credit Card
Credit card information is not provided in the xml of the reservation